Marketplace

The Igoe Difference

Igoe has been an Employee Navigator carrier since 2015. Since that time, we have developed a seamless integration.

Corporate Overview
• Founded by Mike Igoe in 1977
• Located in San Diego, CA
• Privately owned and capitalized
• Began providing FSA services in 1990, COBRA in 1999, HSA in 2014
• Operated by an executive management team of employee owners
• Organically grown solely through the strength of partner referrals
• Committed to a partnership-based business engagement model

Why our Clients are Raving:
• Dedicated client service contacts assigned to all clients, regardless of size
• Client Retention Rate of 90%
• 10% growth year over year
• Serving over 50,000 spending account members across all 50 states
• 95% live call handling rate


Services
• COBRA
• Direct Billing (Retiree, LOA & more)
• Premium Only Plan Documents
• Commuter Benefits
• HRA
• FSAs (Full & Limited Health FSAs)
• Dependent Care Assistance Plans
• HSA
• Non-Discrimination Testing

What’s included

• Dedicated Client Manager
• Multi-year fee guarantee
• Service Guarantee
• On Site Call Center
• EDI Development
• Real-time system portals (employer and participant)
• Employer Training
• Open Enrollment Processing
• Monthly Reporting/Ad hoc Reporting
• Plan Documents (including SPD)
• COBRA Notices
• COBRA Eligibility Updates sent to carriers
• COBRA Online Enrollment and Payment
• COBRA ACH Premium Remittance
• Annual Non-Discrimination Testing
• Mobile App (FSA/HRA/HSA/ Commuter)
• Stacked Benefit Cards (2 per account)
• Direct Deposit

Become an Igoe partner today!